Privacy Policy

Introduction

Welcome to Sport Loop. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our platform and tell you about your privacy rights and how the law protects you.

Sport Loop ("we", "us", or "our") operates the Sport Loop sports club management platform. This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of our service.

Information We Collect

We collect several types of information to provide and improve our service to you:

Personal Information

• Account Information: Name, email address, phone number, date of birth, and profile picture
• Profile Data: Sports preferences, skill levels, team memberships, and performance statistics
• Communication Data: Messages, feedback, and support requests

Note: We do not store any payment information. All payment transactions are processed securely through third-party payment processors who handle and store payment details in compliance with industry standards (PCI DSS).

Usage Information

• Device Information: IP address, browser type, operating system, and device identifiers
• Log Data: Access times, pages viewed, and actions taken on the platform
• Location Data: Approximate location based on IP address or precise location if you grant permission
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies

How We Use Your Information

We use the collected information for various purposes:

• Service Delivery: To provide, maintain, and improve our sports club management platform
• Account Management: To create and manage your account, process registrations, and handle membership requests
• Communication: To send you updates, notifications, newsletters, and respond to your inquiries
• Personalization: To customize your experience and recommend relevant clubs, programs, and events
• Analytics: To analyze usage patterns, improve our services, and develop new features
• Security: To detect, prevent, and address technical issues, fraud, and unauthorized access
• Legal Compliance: To comply with legal obligations and enforce our terms of service
• Marketing: To send promotional materials about our services (with your consent where required)

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With Your Consent

We share your information when you explicitly consent to such sharing, such as when joining a club or team.

Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processors for handling transactions
• Cloud hosting providers for data storage
• Email service providers for communications
• Analytics providers for usage analysis

Within Sport Loop Community

Certain information (such as your profile, sports preferences, and performance stats) may be visible to other users, club administrators, and coaches based on your privacy settings.

Legal Requirements

We may disclose your information if required by law, court order, or legal process, or to protect the rights, property, or safety of Sport Loop, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Encryption of sensitive data at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Types of Cookies We Use

• Essential Cookies: Required for the operation of our website
• Functional Cookies: Enable personalization and remember your preferences
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Track visitors across websites to display relevant advertisements

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to certain exceptions)
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent
• Opt-out: Opt-out of marketing communications at any time

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 13 without verification of parental consent, we will take steps to remove that information from our servers.

For users between 13 and 18 years of age, we recommend parental supervision and consent before using our services.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining the retention period, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process your personal data
• Legal and regulatory requirements

When we no longer need your personal information, we will securely delete or anonymize it.

Third-Party Links

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For significant changes, we will provide a more prominent notice, such as sending an email notification or displaying a notice on our platform.

Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:

• You have given us permission to do so (consent)
• The processing is necessary for the performance of a contract with you
• The processing is necessary for compliance with a legal obligation
• The processing is necessary for our legitimate interests and not overridden by your rights

Contact Us

If you have any questions about this Privacy Policy, please contact us: